Effective Date: June 17, 2025
In addition to the refund rights available under applicable laws, if you purchased our app directly through our websites and the money-back option was presented during checkout, you are eligible for a refund if you did not see visible results with our program, provided that the following conditions are met:
1. You contact us within 30 days of your initial purchase and before the end of your subscription period.
2. You have followed our program:
3. At least 7 consecutive days for monthly or longer subscription periods.
4. At least 5 consecutive days for 4-week subscription periods.
5. At least 3 consecutive days for weekly or biweekly subscription periods.
6. You are able to demonstrate that you have followed the program according to the requirements outlined below in the "How to demonstrate that you have followed the program" section.
We will review your request and notify you (via email or otherwise) of our decision.
No Technical or Professional Advice: Sentry provides productivity, security, and monitoring tools but does not offer any technical, medical, or professional advice.
Personalized Tools: Some features may be customized based on your input, but these are not guaranteed to work for all users in every situation.
To demonstrate that you have followed the program, you must meet the following conditions:
Please note that fulfilling the above conditions is required to receive a refund under our Money-back Guarantee. This Money-back Guarantee does not apply to any other situations.
We value all feedback and strive to ensure our customers are satisfied with our products and services. However, if you are not fully satisfied, you can request a refund according to the terms outlined in this policy.
In general, if you do not meet the conditions outlined in the Money-back Guarantee, the fees you paid are non-refundable and non-exchangeable unless stated otherwise or as required by law. Certain refund requests may be considered on a case-by-case basis and may be granted at our discretion.
Refunds can typically only be claimed during the subscription period. If the subscription period has ended before you request a refund, we will not be able to process it.
Note for residents of certain UK regions: If you are a resident of Great Britain and cancel your purchase at any time within 14 days of the purchase, we will return the payment made.
Note for EEA and Switzerland residents: If you are a consumer based in the European Economic Area or Switzerland, you have a legal right to withdraw from contracts for services. However, if you purchase a single item of digital content (such as a video or a PDF file), you agree that the content will be made available to you immediately, and you will lose the right to withdraw. When you sign up for our service, which is provided on a continuous basis (such as app subscriptions), you expressly request and consent to the immediate provision of the service. If you choose to withdraw, we will deduct a proportionate amount from your refund based on the service already provided before we received your withdrawal request.
- Exercise of the Right of Withdrawal: If you have not lost your right of withdrawal, the withdrawal period expires 14 days after the date of entering into the contract. To exercise your right of withdrawal, you must notify us - LeadPixel Labs LLC 30 N Gould St Ste R, Sheridan, WY 82801 - by an unequivocal statement (e.g., a letter or email). You can use the model withdrawal form below, but it is not mandatory. To meet the deadline, send your communication before the withdrawal period expires.
To: LeadPixel Labs LLC
30 N Gould St Ste R, Sheridan, WY 82801
Email: [email protected]